AGSO Agrosoldier Privacy Policy
🔐 AGSO Agrosoldier Privacy Policy
https://agrosoldier.com/
At Agrosoldier, we respect your privacy and are committed to protecting the personal and business information of our farmers, distributors, retailers, bulk buyers, and institutional customers.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, products, and services.
📌 Applicability
This policy applies to all users of:
Mobile, desktop, and tablet access
Online orders, inquiries, bulk requests, and distributor registrations
By using our website, you agree to this Privacy Policy.
📋 Information We Collect
We may collect the following information:
1️⃣ Personal & Business Information
Name, phone number, email address
Billing and shipping address
Farm, business, or company name
GST number (for bulk buyers & distributors)
2️⃣ Order & Transaction Information
Products purchased
Order history
Payment mode (UPI, card, net banking, COD)
We do NOT store card or UPI details.
3️⃣ Technical Information
IP address
Browser type and device information
Website usage data (pages visited, time spent)
4️⃣ Communication Data
Emails, WhatsApp messages, calls, and support queries
Feedback, reviews, and inquiry forms
🌾 Why We Collect Your Information
We use your information to:
Process and deliver orders
Verify COD and bulk orders
Provide replacements (if eligible)
Communicate order updates and support
Improve product quality and website experience
Comply with legal and regulatory requirements
🚜 Agro & Bio Product-Specific Use
Information may also be used to:
Provide correct product guidance
Verify batch numbers for quality checks
Handle damaged, wrong, or missing product claims
Manage distributor and institutional relationships
💰 Payments & COD Orders
Online payments are processed through secure, RBI-compliant payment gateways
AgroSoldier does not store your card, CVV, or UPI PIN
COD orders may require address and contact verification
📦 Bulk Buyers & Distributor Privacy
For bulk buyers, dealers, and distributors:
Business details are used only for order processing and compliance
GST and invoice data are stored securely
Data is never sold or misused
Custom contracts or distributor agreements may include additional confidentiality terms.
🍪 Cookies & Tracking Technologies
We use cookies to:
Improve website functionality
Analyze traffic and user behavior
Remember preferences
You may disable cookies through your browser settings, though some features may not work properly.
🔁 Data Sharing & Disclosure
We may share limited information with:
Logistics and courier partners (for delivery)
Payment gateways (for transaction processing)
Government or legal authorities (if required by law)
🚫 We do not sell or rent your personal data to third parties.
❌ Non-Applicability of Privacy to Field Results
Product performance depends on:
Soil health
Crop type
Climate
Application method
Personal data is not used to assess or guarantee agricultural results.
🔐 Data Security
We take strong measures to protect your data:
Secure servers and encrypted systems
Restricted internal access
Regular security monitoring
However, no online system is 100% secure. Users share data at their own risk.
🌍 GDPR (General Data Protection Regulation) Compliance
If you are accessing our website from the EU or other regions:
You have the right to:
Access your personal data
Request correction or deletion
Withdraw consent
Object to data processing
Requests can be sent to: support@agrosoldier.com
🇮🇳 Indian Legal Compliance
This policy complies with:
Information Technology Act, 2000
IT (Reasonable Security Practices) Rules, 2011
Consumer Protection Act, 2019
E-Commerce Rules, 2020
👶 Children’s Privacy
AgroSoldier does not knowingly collect data from children under 18 years of age.
🔄 Policy Updates
AgroSoldier may update this Privacy Policy from time to time.
Changes will be posted on this page with immediate effect.
⚖️ Governing Law & Jurisdiction
This Privacy Policy shall be governed by the laws of India.
Any disputes shall be subject to Indian jurisdiction only.
📞 Contact Us
For questions or privacy concerns:
AGSO Agrosoldier Support Team
🌐 www.agrosoldier.com
📧 support@agrosoldier.com
